FAQ
Find Your Answers Here
What products do you offer?
All our hockey essentials are from Howie's Hockey Tape. Everything players need to stay game-ready like tape, laces, wax, and accessories.
Are your products the same quality as what I'd find in pro shops?
Yes. All of our gear is sourced from the leading brand name in the space, Howies Hockey Tape. All our products meet or exceed the quality standards of traditional hockey retailers.
What if I can't find the specific items I'm looking for?
Right now, we focus on the essentials, tape, laces, wax, and key accessories. We know there’s plenty more players want. As we grow, we’ll continue expanding our product lineup, so keep checking back. Don’t worry, we’re just getting started!”
Are your products good for players of all ages and levels?
Absolutely! From youth players to beer leaguers to competitive athletes, our essentials are made for everyone.
Where do you ship?
We currently ship anywhere in the U.S. and Canada, with plans to expand in the future.
How long does shipping take?
Most orders are processed within 1–2 business days and typically arrive within 3–5 days depending on location. (Apparel items may take up to 2 weeks).
Do you offer free shipping?
Yes — we offer free shipping on orders over $75
Can I track my order?
Absolutely. Once your order ships, you’ll receive a tracking link via email.
What is your return policy?
If there’s an issue with your order, we’ll make it right. Contact us at info@hockeysupplyco.com for replacements or refunds. See our Return Policy for more details.
What if my product arrives damaged?
Reach out to us with a quick photo and we’ll send a replacement immediately.
How do I contact customer support?
You can reach us anytime at info@hockeysupplyco.com or through the contact form on the website.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.